Description
GENERAL FUNCTION: The Small Business Banker (SBB) is responsible for providing business and consumer products and services to small business customers with aggregate borrowing needs of less than $500,000 and sales of up to $3 million. Manage the financial center small business portfolio including developing, retaining and growing customer relationships. Identify new business and cross-sell opportunities. Demonstrate Fifth Third Bank Core Values in all actions: Integrity, Teamwork & Collaboration, Respect & Inclusion, and Accountability.
DUTIES AND RESPONSIBILITIES:
* Pro-actively call (both in-person and by phone) potential and existing customers to successfully retain and grow small business relationships.
* Identify cross sell opportunities by consistently profiling all customers to recognize the total banking needs and increase products per household.
* Develop, maintain and cooperate with key internal partners (such as business banking, commercial, treasury management, mortgage, etc.) to ensure customer relationships are aligned to the appropriate areas of expertise.
* Develop detailed plans to meet or exceed assigned sales and customer service goals.
* Responsible for completing all training on schedule including small business sales, prospecting, networking and product knowledge.
* Originate deposit accounts, completing all required opening and documentation procedures.
* Originate, manage, and report blitz activity for the assigned Financial Center business products.
* Originate business credit applications, forwarding completed applications to the BLC for credit decisions.
* Complete administrative duties related to loans and depository accounts.
* Community outreach including placing outbound phone calls, employer on-site meetings, conducting educational seminars, and being active in the community (e.g. local events, chamber of commerce).
* Coach and mentor branch team to uncover small business sales opportunities and drive referrals.
SUPERVISORY RESPONSIBILITIES: None
Job type: Full Time
To Apply: Sign up and submit your resume on Jobirn.
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