At Bank of America we take great pride in creating career opportunities for our associates - and we provide them with the training and support they need to achieve their goals.
Bank of America is seeking professional and motivated candidates interested in the following opportunity:
Compensation Owned Job Description:
Responds to customer inquiries and referrals generated through self-sourcing, other Bank of America business channels and bank-sponsored marketing regarding the Bank of America reverse mortgage products. Continuously identifies develops and maintains a network of business relationships that serve as a recurring source of referrals for reverse mortgage lending opportunities. Conducts interviews with prospective borrowers in order to determine customer objectives, serves as a trusted advisor for all potential and existing customers and is always cognizant of senior concerns. Ensures overall exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, and complying with all Federal and State compliance policies.
Job Posting Description (JPD):
This position is in the Reverse Mortgage sales organization within the Distributed Retail Sales Group. The senior segment and reverse mortgages are targeted growth opportunities for Bank of America Corporation. The potential market is large (seniors hold over $4 trillion in home equity) and will grow rapidly in the coming years (the number of senior households will grow by 10 million in the next 15 years). Bank of America will grow to become the reverse mortgage industry leader, by providing an unmatched value proposition and best-in-class service.
The Reverse Mortgage Loan Officer will respond to customer inquiries and referrals that are generated through the Loan Officer\'s contacts, other Bank of America business channels, and bank-sponsored marketing. The Reverse Mortgage Loan Officer continually identifies, develops and maintains a network of business relationships, including professionals, elder care organizations, and personal contacts, as well as other valuable referral sources that serve as a recurring source of referrals for reverse mortgage lending opportunities.
The Reverse Mortgage Loan Officer conducts interviews with prospective borrowers in order to determine customer objectives, serves as a trusted advisor for all potential and existing customers and is always cognizant of senior concerns. The Reverse Mortgage Loan Officer ensures overall exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, serving senior concerns and complying with all Federal and State compliance policies.
Required Skills:
- Previous real-estate lending experience preferably Reverse Mortgage experience
- Demonstrated success in prospecting, generating leads, closing business and consistently meeting/exceeding production goals. Experience in establishing and maintaining a network of referral sources
- Ability to understand and communicate complex financial terms and calculations
- Must demonstrate the highest of ethical standards in his/her business practices
- Must consider the customer experience as a top priority
- Must have the ability to travel regularly, to meet at the customer\'s preferred locations
Desired Skills:
- Prior Reverse Mortgage Sales Experience
- Bilingual preferred
In return for your talent, Bank of America offers outstanding career opportunities and advancement and promotes a healthy work/life balance through special benefits and programs.
Bank of America is an Equal Opportunity Employer M/F/D/V.
Experience: Mid-Career
Education: 0 years
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