Field Network Engineer

Hill-Rom Holdings, Inc. is the parent company for Hill-Rom’s operations and has been a leading worldwide manufacturer and provider of medical technologies and related services for the health care industry, including patient support systems, non-invasive therapeutic products for a variety of acute and chronic medical conditions, medical equipment rentals, and information technology solutions since 1929.

Hill-Rom Holdings, Inc.

(NYSE:HRC) currently employs more than 6,500 people worldwide, including approximately 2,000 at its global headquarters. Our mission is simple: Every day we strive to make a positive difference in the lives of patients and those who care for them.

Hill-Rom offers its associates challenging work experiences, a collaborative team environment, and an atmosphere to continually develop your career.

However, the strongest reason for working at Hill-Rom is the opportunity to put your passion for making a difference to work.

We are currently seeking a Network Engineer for our New York City, NY office.

We offer an excellent compensation package and comprehensive benefits, including: competitive salary, 401K, Medical, Dental, Vision, Life Insurance and tuition reimbursement.

JOB SUMMARY: The duties of this position are to provide advanced IT support, project management and implementation support, network design and topology, network integration as well as service, and support of existing Hill-Rom IT Solutions’ products.

Additionally, other duties will be assigned as required to support the business and delight the customer.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Ensure highest levels of customer satisfaction are maintained while considering business unit goals and fiscal responsibilities inclusive of utilization and billability guidelines.

* Organize, manage, and lead network architecture, system fail-over, and other technical system design discussions with customer IT, MIS or biomed departments, installation contractors, and other trades as required.

Execute all installation and service tasks per protocol.

* Perform site surveys, RF surveys (if applicable), develop system integration plans using multiple vendor products, & coordinate with customer IT or MIS departments

* Actively participates as team member resolving technical support troubleshooting to resolution

* Implement and maintain network and server documentation

* Act as a technical liaison with all business partners and internal Hill-Rom stakeholders

* Off-hours coverage and emergency support as needed, and possess a broad knowledge of corporate business practices, strategies and business objectives.

Perform on call responsibilities per specified schedule or as otherwise prescribed by the supervisor.

* Must possess the ability to handle multiple projects and deliverables with limited supervision and be able to work independently or in a small team environment

* Work with customer IT departments to assess and evaluate network security needs and develop policies and procedures for ensuring the security and integrity of specified customer servers and network topology.

Understands back-end network security.

* Actively participates as a team lead resolving technical support troubleshooting to resolution

* Adhere to all individual administrative and regulatory requirements.

* Other duties will be assigned as necessary.
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