Brand: Terminix Position: Administrative Assistant I Department: Telecenter Admin Reports To: Call Center Director

Position Overview:

This position is responsible for supporting the contact center director by performing administrative/clerical duties, budget and inventory control, meeting and event planning, and reporting.

Responsibilities:

Compile various reports on a monthly, weekly, and daily basis.

Administrative/clerical duties to include typing, filing, answering phone calls, calendar maintenance, travel plans, etc.

Maintain budget controls by monitoring office supply inventory and controls, P&L controls/audits, accounts payable, ordering, as well as equipment inventory and maintenance.

Meeting and event planning to include coordination and recording meeting minutes.

Contact center floor design and maintenance such as restructures, vendor contacts and controls, cost research, etc.

Maintain employee relations by coordinating special events, contests, equipment repair/maintenance, remedy tickets, etc.

Open, sort, and distribute all incoming department mail.

Competencies:

Building strategic working relationships.

Contributing to team success.

Customer focus.

Managing work (includes time management). Quality orientation.

Adaptability Applied learning Communication Initiating action Technical Requirements: Microsoft office, typing

Education and Experience Requirements:

High school diploma or equivalent required Previous administrative experience required

Knowledge, Skills, and Abilities:

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Time management skills Ability to learn companys operating systems including Cisco, JDE, CPW, Mission, SVM Ebuy, WebView/IEX, Remedy, Verint, 360 Facilities, VMW, SVM Travel, and Bradmin

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification.

They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.An Equal Opportunity/ Affirmative Action Employer AA/EOE/M/F/D/V
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